The core definition of digital transformation has evolved over the last decade. What seemed to be a simple decision to go online via web or mobile has now somewhat reached a tipping point. In the past, the customer journey on a digital medium entailed one decision, i.e. about the target channel. With evolving customer expectations,
With the upcoming trend of the hybrid work model, there exists a misconception that hybrid work and remote work are similar. While this is not true, if you are dealing with the same misconception, before moving forward with the hybrid workplace statistics, let us have a brief overview of remote and hybrid Work. What is
Working from home seemed like a far-fetched dream a few years back for people who do not enjoy long commute times. It became a necessity in the previous two years and has now taken the shape of a progressive business strategy. The hybrid workplace model introduced as the product of the pandemic has made everyone
Many managers find it challenging to manage field service, and using paper-based FSM to maximize workforce productivity is challenging for field managers. Businesses must have dedicated field service management software to manage their workforce, equipment, and other resources. In contrast to managing company property, field management involves the management of company resources employed at or
A letter from a content strategist! One of the best feelings in this world for me is to see my blog ranking on the first page of google, but that is just one part. When somebody comes and tells you that your blog was insightful or how their website information can make a valuable addition
In the last few years, the growth and need for automation were in a boom; the increased IT requirements and low available resources made it very demanding. Ever since the pandemic happened, every business has needed to implement automation techniques to improve their workflow with available forces. Here are some workflow automation statistics that is
With shifting trends and technological advancements, it’s not just private organizations that need to transform digitally and innovate how they operate. Governments are the key facilitators that take part in all socio-economic activities. They, too, need to upgrade and automate their internal processes, integrate with other departments, and offer services to citizens over digital platforms.
This article was first published on Customer Think Is there a way to quantify digital transformation? For enterprises, it is an easy yes. More the number of redundant, repetitive processes they can automate to achieve business gains, more is the extent of digital transformation. One example of the process that all can relate to is
A successful enterprise prefers smart work over tiresome labor. Manual processes accomplish the polar opposite of a quick and absolute job. Yet, surprisingly, some businesses are still unwilling to abandon manual operations. The prospect of coding and related complexities may prevent them from moving further. Fortunately, no-code development has emerged to assist these businesses. The
Are you looking to unleash your creativity and contribute to developing innovative solutions? Do you want to learn about the latest trends in citizen development and collaborate with experts in the field? Then you want to take advantage of the Citizen Development Week on Innovation Day from 17-21 April 2023! Hosted by a team of